Lana is the friendly face and professional voice clients meet at the forefront of our team. A skilled receptionist with over 3 years of administrative experience and a passion for creating memorable first impressions, Lana excels at keeping things efficient, organized, and warm.

Holding a Cert IV in Allied Health and a Diploma in Exercise Studies, Lana brings a unique combination of academic qualifications and practical insight to her role, honed further by eight years as a barista and several leadership roles as second in charge. Her exceptional multitasking skills and fast-working nature allow her to provide seamless support to both clients and colleagues.

Lana’s interest in working as part of a larger mission inspired her to join this industry. Relocating to a rural area gave her the opportunity to work with a large physiotherapy company, which solidified her passion for combining structure and human connection in her career. Her favorite aspect of the role is the chance to form one-on-one connections with clients while seamlessly managing the ongoing dynamic tasks that each day brings.

Outside the office, Lana finds joy in the great outdoors—be it camping, exploring, attending country festivals, or playing soccer. When not nurturing her indoor plants or binge-watching her favorite TV shows, she enjoys staying active and indulging in good food. Topping her bucket list? Owning a horse and riding off into the sunset, like a scene straight out of a movie!

Lana values the collective support, care, and camaraderie fostered by the PT Team, aligning seamlessly with her dedication to building strong client relationships and promoting well-being and success in every interaction.