Do you use Xero payroll with its auto super functionality? You need to know about this update!

It is not uncommon for super payments to be returned / fail due to an employee providing incorrect super details or a super fund changing their account details.

There has been a significant change to the Xero process for returned / failed super payments. It is very efficient and if you address the issue promptly you will still meet the super deadline.

Previously this might require you to do another pay run or alternatively use Xero support to release the super batch payment so you can re-process.

Xero has introduced a new streamlined process to address these failed or returned super payments. This ensures that you can resolve any issues efficiently while maintaining compliance with your superannuation obligations.

To understand the full details and steps involved, please refer to Xero’s comprehensive guide available here: Reprocess failed or returned auto super payments.

Our team is here to help if you have any questions or need assistance contact our team to today!