Each quarter we interview one of our clients to get an insight into their business. This issue we spoke to Ian Douglas of Herron Todd White.

When did your business commence?

Herron Todd White started in 1968 in Rockhampton, expanding over the past 47 years to now boast 65 offices nationwide, the largest valuation firm in Australia. There has been an office in Toowoomba since 1985.

What does your business do?

We provide independent property valuations across the local area from the Lockyer Valley in the east, west to the Northern Territory border, south into northern New South Wales and north to the South Burnett region.  Our major client base is the banking industry and we are proud of having our valuation reports accepted by all of the major financial institutions. We have experienced valuers in all areas of property: Residential, Rural and Commercial as well as Quantity Surveyors.

What can we do for you?


  • Mortgage security

  • Pre-purchase and pre-sale

  • Retrospective assessments

  • Rental assessments and determinations


  • Transfers / Stamp Duty valuations

  • Self-Managed Superannuation Fund Valuations

  • Rental assessment

  • Tax depreciation schedules


  • Family law

  • Compulsory acquisition & compensation

  • Expert witness

    Due Diligence

  • Asset risk analysis

  • Highest and best use assessment

  • Feasibility analysis

What makes your business successful?

A great team of people who believe in delivering totally independent, professional advice to assist our clients with making informed property decisions. We believe in developing our team from within, with our ongoing cadet/trainee programs being a key ingredient to our business success.

What has been your biggest achievement to date?

We have had a number of our staff receive national awards at our annual staff conferences, which is a fantastic result and shows the skills of our staff within a large national firm.

What is one piece of advice you would give to someone starting up a business?

Seek advice from your accountant, solicitor and other advisors, try to make realistic plans and, when required, make hard decisions.