Powerline - Winter 2014


There are three things in life that are certainties - death, taxes and change. As some of you would be aware, Power Tynan has gone through some quite major changes in the past month or so - the move of our Toowoomba office to our new premises at 618 Ruthven Street and our merger with Calibre Accounting. We know that a big part of creating successful change is making sure we effectively manage our people and their reactions to change; when they feel uncomfortable, we need to find ways to help them through that stage so they can then embrace it.

Often when people talk about the prospect of change, they focus predominantly on the external factors, such as how much the change is going to cost. However there are many internal factors associated with change that must also be considered - that is, how people will feel and what they will think about in relation to the change that is going on, as well as how they will react.

There are many different ways to create change but the first thing you need to understand and recognise is that your people are the key to making it happen successfully.

One of the key actions you need to take in times of change is to ‘communicate and communicate,’ and in case you are unsure of what else to do, I would suggest that you continue to communicate.

To help us embrace the changes that we have made and are in the process of making, we have been working with SeeChange, who are change management consultants. They have given us practical tools and strategies that have helped our people deal with the changes we are going through. We have improved our relationships with one another, as well as with you, our clients. The tools have also helped us to improve our efficiency and effectiveness, to develop a more consistent approach as a company, and to increase our cohesion as a team so people are clear about our direction and what needs to be done to get there.

Overall this has been a very successful process which has helped us to embrace change and enjoy the opportunities it has brought us now, and will continue to bring us in the future.

© Power Tynan Pty Ltd

Scott Patterson – Change of Role within Power Tynan

As many of you would be aware, Scott has been part of Power Tynan since 1991 and I have been fortunate enough to have been in partnership with Scott since 1993. He has helped grow the practice to its current size of some seventy staff with offices in three locations - Stanthorpe, Toowoomba and Roma.

Over the past eighteen months, Scott has reassessed his priorities in terms of his health, private life and work life, and as part of this he has decided on a new role within Power Tynan.

Scott is now a consultant to Power Tynan and our clients. You may well ask what does that mean. It simply means the daily deadlines and pressures of work will diminish for Scott. However he will be available for consulting work to clients on an as needs basis. Scott is also consulting to BStar, a business planning software company. Scott has been using this software at Power Tynan for the past three years.

While you will still see him around, I would like to personally thank Scott for a great time in business together and wish him and his family a bright future.

The annual Walker Wayland conference was held in Brisbane in early May, themed ‘Community and Change’.

Presenters came prepared to challenge everyone at the conference. The sessions were more workshops than presentations with everyone called upon to work in groups on a range of projects.

Scott Patterson explains the importance of accountants to SMEs

Chris Ridd, Australian Managing Director of Xero, kicked off the presentations on Friday, describing the strong uptake of mobile accounting. He explained that, in 2011, Xero launched its Touch app for iPhone. Within two weeks, 25 percent of customers had downloaded the app from the Apple iTunes store.

Paul Hilton introduces speakers at the conference

Claire Madden of McCrindle Research provided an overview of the widely varying attitudes of generations of Australians - from Generations X, Y and Z to the babies of Generation Alpha - along with their expectations and means of communication.

In between the intensive presentations and focus on change came a hectic team challenge through the streets of Brisbane’s CBD on Friday afternoon.

At stake for teams was the Warhol Award to be presented at the gala dinner on Saturday evening, fittingly at the Gallery of Modern Art on Brisbane’s South Bank.

If attendees were feeling a bit slow on Saturday morning, David King of Vue Consulting quickly woke them with his fast-paced insight into the power of referrals and why accountants are particularly bad at asking for them. In clever cameos he showed that telling stories to clients about our capabilities can open windows to referral. Asking directly will rarely work.

Our own Scott Patterson explained that accountants are the most trusted advisers for SMEs.

“But we need to learn to integrate our services, not work in silos of specialty,” he said. “Think of a wheel. The spokes are the specialties such as tax advice, superannuation, audit and so on. The hub is where it all comes together. Do you want to be a spoke or the hub?”

Maria Nolan and Tracy Cooper from SeeChange Consulting ran a two-session tag-team presentation that had everyone on their feet to demonstrate how poor we are at identifying change in one another - let alone the world.

“Change brings stress,” they said. “There is a strong desire to go back to where we were before we began a change process; even if the ‘before’ was not as good as the new place will be.”

The conference was celebrated at a gala dinner in the halls of the Gallery of Modern Art not far from the hotel in South Bank. Amid dramatic art works, the Warhol Award was announced. Bottles of Coke and Flowers tied, with Flowers eventually declared winners with their Joker photo showing them ‘sprouting’ out of a metal flower pot art piece they found in the city.

The team at the Gallery of Modern Art on Brisbane's South Bank

Lifeline Darling Downs receives donation

Each year, the Power Tynan Charitable Trust donates to a charity in both Stanthorpe and Toowoomba in time for Christmas. For 2013, the charities selected were Granite Belt Support Services and Lifeline Darling Downs & South West Queensland Ltd.

For Christmas, the Morgans Charitable Trust matched our $2,500 for each charity, so we were able to present each charity with $5,000. The presentation to Granite Belt Support Services was made on Thursday 12th December at the Power Tynan Client Drinks held at Artworks on Davadi, while the presentation to Lifeline Darling Downs was made on Friday 13th December at the Christmas Wonderland of Lights held in Toowoomba’s Botanical Gardens, with many staff of Power Tynan volunteering at the event.

Granite Belt Support Services

Thanks once again to all staff for their ongoing support of the Charitable Trust;  without their generosity, we wouldn’t be able to assist the local charities to the extent we do now.

If you would like to donate to the Charitable Trust, or nominate a charity to be a beneficiary of the Trust, please contact our office.

A few of our staff members have recently celebrated their Power Tynan anniversaries – Chelsea Brunckhorst, who has worked for Power Tynan for ten years, along with Peter Rowe and Brett McEvoy, who have worked at Power Tynan for five years.

Chelsea Brunckhorst

  1. Date & Place of Birth
    Born in Stanthorpe, 21st November 1986.
  2. Education
    Stanthorpe State Primary, Stanthorpe State High and USQ.
  3. Hobbies & Interests
    Catching up with friends & family, exercise.
  4. When did you start working at Power Tynan?
    Started at Power Tynan 5th January 2004.
  5. Why did you apply for a job at Power Tynan?
    I didn’t actually apply for a job at Power Tynan, I knew some of the Partners and staff who offered me a job when I was 15.
  6. Why do you enjoy working at Power Tynan?
    I enjoy working in the team environment with friendly and energetic staff.

Brett McEvoy

  1. Date & Place of Birth
    Born in Brisbane, 28th November 1988.
  2. Education
    CPA Australia, Bachelor of Business at QUT & Schooling at Stanthorpe State School.
  3. Hobbies & Interests
    Anything to do with sport!
  4. When did you start working at Power Tynan?
    Started at Power Tynan 12th January 2009.
  5. Why did you apply for a job at Power Tynan?
    I grew up in Stanthorpe, and there just happened to be a position available when I graduated from university in 2008.
  6. Why do you enjoy working at Power Tynan?
    Working at Power Tynan is enjoyable because of the people I work with.

Peter Rowe

  1. Date & Place of Birth
    I was born in Warwick Hospital on Friday, 12 July 1991.
  2. Education
    I went to Primary School at St Mary’s in Warwick, QLD starting in preschool in 1996 until completing Grade 7 in 2003. I then completed my senior schooling at Warwick State High School and graduated in 2008.
    After this, I started studying at University of Southern Queensland in Semester 1 2009 and graduated with a Bachelor of Commerce in 2013. I am currently studying towards completing my CPA.
  3. Hobbies & Interests
    I enjoy skiing and tubing with my family at Leslie Dam in Warwick with my brother’s ski boat. I am still new to this, so still learning every day. Other than this, I also play a couple of social sports including Volleyball, Touch and Mixed Netball. When away from work, I enjoy being outdoors, which usually results in me being sunburnt.
  4. When did you start working at Power Tynan?
    I started working at Power Tynan in Toowoomba on 27 January 2009 through the Power Tynan Undergraduate Scholarship Program.
  5. Why did you apply for a job at Power Tynan?
    I was originally prompted to apply for a job at Power Tynan through teachers at my high school. Throughout the initial application process, I always found my fellow staff members to be very positive and helpful, which led me to feel as if the environment they projected was one that I could see myself enjoying working in. This led me to interview through the scholarship program. After first interviewing, I convinced myself that there was no possibility that I would be successful until I received a phone call confirming the position.
  6. Why do you enjoy working at Power Tynan?
    The main reason I enjoy working at Power Tynan is for the people, being both the staff and the clients. As a whole, the staff at Power Tynan have fulfilled my original expectations and have always been fully supportive, regardless of whether it is from a work or learning perspective, or even just in relation to my life outside of work. The atmosphere in all of the offices is one that always makes you want to come back the next day and start all over again, regardless of how the day before may have turned out. On top of the day to day workplace environment, it is also the outside events that help with this atmosphere, which can vary from corporate triathlons to regular staff outings. The professional relationships that I develop with my clients also adds to my experience at Power Tynan. Knowing that completing my job well can help improve the businesses and livelihoods of my clients makes every day enjoyable.

 “Knowing that completing my job well can help improve the businesses and livelihoods of my clients makes every day enjoyable."

Congratulations to our client Tim Matthews for his recent appointment to Queen’s Counsel. Queen’s Counsel are jurists appointed by Letters Patent to be one of Her Majesty’s Counsel learned in the law. Members have the privilege of sitting within the Bar of Court.

Tim is the senior barrister with Chambers at Level 15 of the Inns of Court. Tim is third generation of the Matthews family to practise law in Queensland after his father, the late Honourable RH Matthews QC (Supreme Court Judge, 1967- 1989) before him and his grandfather, the late Honourable BH Matthews (Supreme Court Judge, 1945-1961) before him.

During Tim’s career at the Bar, he has had many interests outside the practice of law, including many years’ service at the Queensland Rugby Union Judiciaries and the Queensland Rugby Referees’ Association. He is an accredited Umpire with Cricket Australia. Following an almost mandatory Matthews family tradition, he is also an avid fisherman, both from the beach and off shore.

He has a wide practice in many areas but particular interests in common law, building and construction cases and alternative dispute resolution. He is an extremely experienced trial and hearing barrister.

He has two sons, the oldest of whom has recently been admitted as a legal practitioner in Queensland and the younger undertaking studies in medicine at the University of Queensland.

Congratulations to Kris on his recent victory over
undefeated Ozan Craddock, claiming the
Queensland welterweight title at Rumours
International on March 14.

Each quarter, we interview one of our clients to get an insight into their business. This issue, we spoke to Kris George, owner of Fish ‘N’ Bits Toowoomba.

When did your business commence?
Fish ‘N’ Bits started in 1998 in a small shed at the owners’ home. I purchased the business in September 2010 from the original owners.

What does your business do?
Fish ‘N’ Bits sells fishing tackle and equipment along with kayaks, electric motors and hunting supplies.

What makes your business successful?
Fish ‘N’ Bits’ success comes from stocking the equipment that is right for the application and accompanying it with the right advice. We don’t try to stock bits of everything, we just stock the best, and we know what the best is from years of experience in the field of fishing at a high level. Knowing what you’re talking about is one thing but believing what you’re saying will ring through to the customer and that’s how we continue to get the sales.

What has been your biggest achievement to date?
The biggest achievement for Fish’N’ Bits would have to be taking on The Chronicle fishing report each week. We have a full page to ourselves to promote fishing and products, and I have seen great results for the business since obtaining this report.

What is one piece of advice you would give to someone starting up a business?
The best advice I can give is not to rush into anything; when you are excited and keen you tend to look past anything that seems a little wrong and might be a problem and only look at the big picture. Whenever a decision is to be made, I believe never answer it straight away; give yourself time to think it over regardless of the pressure.

How do you relax from the pressures of being in business?
There is no simple answer for this one - business is constantly on your mind! I am also a professional boxer so training and fighting is my way of keeping my mind off the stresses of being in business.

Staff attended the Power Tynan Christmas Party on Friday 6th December at Storm King Dam in Stanthorpe. An enjoyable time was had by all, with entertainment provided by fire twirlers, a live band and a magical display of fireworks to end the night!

Power Tynan staff enjoying christmas celebrations

Congratulations to Brad Hancock of our Toowoomba office who recently completed both the education and practical experience components of the CPA Program and has advanced to CPA status. Well done Brad!

Congratulations to Jane Kerridge of our Stanthorpe office and her husband Scott, who welcomed Zackary Scott Kerridge into the world on 3rd February, weighing 7lb 14oz.

The Power Tynan Scholarship Program has been in place since 2008 and is available to Grade 12 graduates who are intending to undertake a university degree within the industry.

The Scholarship enables the students to study part-time at USQ while working on a full time basis for Power Tynan, with our firm paying the individual’s HELP debt for all successfully completed subjects.

While the obvious advantage to the scholarship recipients is that they have their course fees paid, they are also in an enviable position where they can apply their knowledge practically and receive valuable on-the-job mentoring and training.

Our 2014 Scholarship recipients are Ashley Leighton and Jacob Oyat, who commenced their employment with Power Tynan at the end of January. We extend a warm welcome to these new faces and hope they enjoy their time working within our firm.

Power Tynan recently had eighteen staff members participate in the Club Red Group Blood Donation Program. Club Red provides an opportunity for organisations and groups across Australia to get together and do something special by regularly donating blood.

Those staff members who register will give blood four times over the twelve month period, which is a fantastic effort, because one in three Australians will need blood in their lifetime, yet only one in thirty donates.

Brooke Shatte at the Apple & Grape Harvest
Festival Young Ambassador Quest.

Congratulations to Brooke Shatte who represented Power Tynan in the Apple & Grape Harvest Festival Young Ambassador Quest.

We are extremely proud of Brooke and all she achieved throughout the Quest. During this time, Brooke raised over $31,500.

Well done Brooke and all of the other Ambassadors who took part!

Congratulations Brooke on raising over $31,500

Toowoomba Chamber of Commerce Future Leaders Industry Tour

On Tuesday 25th March, many of our younger staff attended the Toowoomba Chamber of Commerce Future Leaders Industry Tour held at Withcott Seedlings.

Withcott Seedlings is a major commercial supplier of vegetable seedlings to the East coast of Australia and forms an integral link in the supply of fresh food throughout Australia and the Asia-Pacific. The company is renowned for its innovative quality management systems, environmental water recycling infrastructure and inventive horticultural techniques. Offering a large variety of established and new hybrid seedlings, Withcott Seedlings has the proven capacity to produce well over 500 million seedlings per year.

Attendees were given the opportunity to see first hand where the food chain starts as many of their seedlings become the produce you purchase at grocers and major supermarkets such as Coles, Woolworths and IGA. They even had the chance to test their golf cart driving skills!

On Saturday 3rd May, Power Tynan competed in the Fitness First Corporate Triathlon held at The Spit at the Gold Coast. This is the 12th year that our firm has been involved in the triathlon, with staff encouraged to participate as part of the company’s health and wellbeing program.

The firm entered seven teams of three, with the majority being staff members. Each individual participant completed a 400m swim, 10km bike ride and 4km run, which is an achievement in itself. Congratulations to everyone who took part in the event. We hope to have the same level of staff interest and involvement next year.

Power Tynan competed in the Fitness First Corporate Triathlon